Answers to Common Bow Protection Plan Questions
Selecting the right protection plan for your bow can be confusing with various options and details to consider.
To assist you in making an informed choice, we have answered some of the most frequently asked questions about these plans. From coverage specifics to costs and claims processes, this guide provides the clarity you need.
Have questions about bow protection plans?
Others frequently ask…-
These terms all refer to the same type of additional coverage for your bow. While most bow manufacturers offer a standard warranty, these warranties are often limited in coverage and duration. A protection plan or extended warranty expands both the coverage options and the length of protection for your bow.
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BowProtect is an extended protection plan that covers your bow beyond the manufacturer’s warranty. It includes benefits such as:
- Coverage from day one, including accidental damage (i.e. dry firing or drops).
- Labor coverage from day one.
- Coverage from day one, including accidental damage (i.e. dry firing or drops).
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BowProtect extends both the time of coverage and extent of coverage.
- Unlike a manufacturer’s warranty, BowProtect covers accidental damage and labor costs from day one.
- Manufacturer’s warranty may only cover 1 – 2 years after you purchase your bow. BowProtect extends this coverage for multiple years.
- Unlike a manufacturer’s warranty, BowProtect covers accidental damage and labor costs from day one.
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BowProtect covers compound bows, recurve bows, and crossbows.
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You have a 60-day window after purchasing your bow to add BowProtect.
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BowProtect covers:
- Accidental Damage, including drops, split limb, dinged cam, and dry firing.
- Manufacturer Defects.
- Mechanical Failure.
- All parts and labor costs.
- Accidental Damage, including drops, split limb, dinged cam, and dry firing.
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Yes, accessories that are part of the bow package are covered. To ensure full coverage, submit the total package price at purchase.
Listed below are covered components of the bow:
- Cams
- Modules
- Limb Sets
- String Stop
- Sight
- Arrow Rest
- Quiver
- Stabilizer
- Cams
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Strings are not covered under BowProtect.
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No, there is no deductible for BowProtect claims.
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BowProtect offers 3-year and 5-year plans.
While a 4-year option is not widely advertised, it may be available for specific cases.
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You can file a claim through https://www.safeware.com/Solution-Center/Report-New-Claim
You can also submit a claim directly through the dealer you purchased from, through their portal at https://partner.safeware.com/
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The minimum information you will need to file a claim is: your reference number or plan number. Both of these can be found on your Declarations page or by online search at safeware.com
- If both are unknown or unavailable, you can locate your coverage using your: name, phone number, street address, or email address.
- As your bow claim progresses, more questions may arise which will need additional information. If this is the case, your assigned adjuster will keep you informed and updated throughout your claims process.
- As your bow claim progresses, more questions may arise which will need additional information. If this is the case, your assigned adjuster will keep you informed and updated throughout your claims process.
- The most important documentation you will need to provide for an accidental damage bow claim is photos of the damage. Please note that the photos you provide must capture the entire piece of the relevant bow, in addition to close-up photos of the specific damage.
- You can include the photos via your claim submission form by attaching the photos in the document upload section.
- If you are sending photos via email or text, please only include 2 to 3 photos per message.
- You can include the photos via your claim submission form by attaching the photos in the document upload section.
- With the photos, your online claim submission form should also include:
- A complete description of the damage.
- How the damage occurred.
- The date of the loss.
- A complete description of the damage.
- If both are unknown or unavailable, you can locate your coverage using your: name, phone number, street address, or email address.
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Bow repairs are generally handled by the dealer where you purchased the bow. Most dealers provide repair services but, if necessary, you can select a repair provider from Safeware’s network of authorized service centers.
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The repair timeline typically depends on factors such as the time of year and service provider availability:
- Fall Season: Longest wait times (possibly several weeks)
- Spring Season: Shortest wait times (generally as little as one hour)
- Fall Season: Longest wait times (possibly several weeks)
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If your bow cannot be repaired, you will receive store credit at the retailer where you originally purchased the bow.
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Pricing varies based on the bow model and coverage length. Contact your dealer for specific pricing details.
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Currently, BowProtect is attached to the purchased bow.
However, if you sell your bow, you can transfer your attached BowProtect plan to the new buyer.
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No, BowProtect is only available for new bows.
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BowProtect is available for both online and in-store purchases.
However, if BowProtect was not offered at the time of an online purchase, adding it afterward is not common and may not be available.
If you would like to add a BowProtect plan, you will need to go to one of our partner dealers within 60 days of your purchase.
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Refund policies vary. Contact Safeware or your dealer for details.
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One key detail is that while accidental damage is covered, string replacements are not included.
Dry firing damage is covered, but incorrect bow usage that causes a major failure may be subject to additional review.
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There are no costs or volume requirements to become a BowProtect dealer. Dealers can set their own markup pricing.
If you are interested in offering your customers BowProtect protection plans, please reach out to us here: https://www.safeware.com/Products-Services/Outdoor-Sporting-Goods/BowProtect/BowProtect-Quote
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