--- title: Safeware Information Center | Claims description: Claims | The Safeware Blog focuses on educating consumers and partners alike on all aspects of the product protection / extended warranty industry. --- [![2021_Safeware_Logo_OnWhite](https://blog.safeware.com/hs-fs/hubfs/Logos/New%20Subsidiary%20Logos/2021_Safeware_Logo_OnWhite.png?width=222&name=2021_Safeware_Logo_OnWhite.png)](https://www.safeware.com/) Search - [My Account](https://www.safeware.com/CustomerHome?returnurl=https%3a%2f%2fwww.safeware.com%2fContact-Us) - [Facebook](https://www.facebook.com/SafewareInc/) - [Instagram](https://www.instagram.com/safeware_inc/) - [Linkedin](https://www.linkedin.com/company/safeware-insurance/) - [Twitter](https://twitter.com/Safeware_Inc) - [Facebook](https://www.facebook.com/SafewareInc/) - [Twitter](https://twitter.com/Safeware_Inc) - [Linkedin](https://www.linkedin.com/company/safeware-insurance/) - [Instagram](https://www.instagram.com/safeware_inc/) - [Solution Center](https://www.safeware.com/Solution-Center) - [Report New Claim](https://www.safeware.com/Solution-Center/Report-New-Claim) - [Check Claim Status](https://www.safeware.com/Solution-Center/Report-New-Claim/ClaimStatusLookup) - [Update Your Plan](https://www.safeware.com/Solution-Center/Update-Your-Plan) - [Make a Payment](https://www.safeware.com/Solution-Center/Make-a-Payment) - Products and Services - [Business](https://www.safeware.com/Products-Services/Business) - [Higher Education](https://www.safeware.com/Products-Services/Higher-Education) - [Parents & Students](https://www.safeware.com/Products-Services/Higher-Education/Parents-Students) - [Campus Store Partners](https://www.safeware.com/Products-Services/Higher-Education/Campus-Store-Partners) - [Institutional Programs](https://www.safeware.com/Products-Services/Higher-Education/Institutional-Programs) - [K-12](https://www.safeware.com/Products-Services/K-12) - [Fitness](https://www.safeware.com/Products-Services/Fitness) - [Furniture](https://www.safeware.com/Products-Services/Furniture) - [Appliance](https://www.safeware.com/Products-Services/Appliance) - Outdoor Sporting Goods - [BowProtect](https://www.safeware.com/Products-Services/Outdoor-Sporting-Goods/BowProtect) - Partners - [Resellers](https://www.safeware.com/Partners/Resellers) - [Servicers](https://www.safeware.com/Partners/Servicers) - Resources - [Blog](https://blog.safeware.com/) - [Contact Us](https://www.safeware.com/Contact-Us) - [FAQ](https://www.safeware.com/Resources/FAQ) - About Us - [The Safeware Story](https://www.safeware.com/About-Us/The-Safeware-Story) - [Careers](https://www.safeware.com/About-Us/Careers) Industry News and *Insights* from Safeware. Please read on for more information! [![Understanding Accidental Damage from Handling (ADH Coverage)](https://blog.safeware.com/hs-fs/hubfs/Spill1.png?width=600&name=Spill1.png)](https://blog.safeware.com/understanding-accidental-damage-from-handling-adh) ## [Understanding Accidental Damage from Handling (ADH Coverage)](https://blog.safeware.com/understanding-accidental-damage-from-handling-adh) Accidental Damage from Handling, commonly referred to as ADH, is a specific type of damage that can occur to electronic devices, appliances, or other items due to... May 9, 2024 by [Taylor Thompson](https://blog.safeware.com/author/taylor-thompson) [Claims](https://blog.safeware.com/tag/claims), [Warranty Information](https://blog.safeware.com/tag/warranty-information) [0 Comments](https://blog.safeware.com/understanding-accidental-damage-from-handling-adh#comments-listing) [Read More »](https://blog.safeware.com/understanding-accidental-damage-from-handling-adh) [![How to submit a claim](https://blog.safeware.com/hs-fs/hubfs/How_To_Submit_Claim.jpg?width=600&name=How_To_Submit_Claim.jpg)](https://blog.safeware.com/how-to-submit-a-claim) ## [How to submit a claim](https://blog.safeware.com/how-to-submit-a-claim) #### Step-by-step instructions on how to submit a claim via our customer account portal March 26, 2020 by [Hailey Stangebye](https://blog.safeware.com/author/hailey-stangebye) [Claims](https://blog.safeware.com/tag/claims) [0 Comments](https://blog.safeware.com/how-to-submit-a-claim#comments-listing) [Read More »](https://blog.safeware.com/how-to-submit-a-claim) [![Step inside our online portal](https://blog.safeware.com/hs-fs/hubfs/Dashboard%20screenshot%20(2).png?width=600&name=Dashboard%20screenshot%20(2).png)](https://blog.safeware.com/step-inside-our-online-portal) ## [Step inside our online portal](https://blog.safeware.com/step-inside-our-online-portal) #### Learn everything about Safeware’s customer account portal from the industry experts who built it. March 11, 2020 by [Hailey Stangebye](https://blog.safeware.com/author/hailey-stangebye) [Claims](https://blog.safeware.com/tag/claims), [Your Safeware Portal](https://blog.safeware.com/tag/your-safeware-portal) [0 Comments](https://blog.safeware.com/step-inside-our-online-portal#comments-listing) [Read More »](https://blog.safeware.com/step-inside-our-online-portal) [1](https://blog.safeware.com/tag/claims/page/1) ### Categories - [K-12 (12)](https://blog.safeware.com/tag/k-12) - [Warranty Information (8)](https://blog.safeware.com/tag/warranty-information) - [Higher Education (7)](https://blog.safeware.com/tag/higher-education) - [Technology insurance (7)](https://blog.safeware.com/tag/technology-insurance) - [Claims (3)](https://blog.safeware.com/tag/claims) - [COVID-19 (2)](https://blog.safeware.com/tag/covid-19) - [Fitness (2)](https://blog.safeware.com/tag/fitness) - [Furniture (2)](https://blog.safeware.com/tag/furniture) - [Appliances (1)](https://blog.safeware.com/tag/appliances) - [BowProtect (1)](https://blog.safeware.com/tag/bowprotect) - [Commercial Restaurants (1)](https://blog.safeware.com/tag/commercial-restaurants) - [Insider (1)](https://blog.safeware.com/tag/insider) - [Renters Insurance (1)](https://blog.safeware.com/tag/renters-insurance) - [Short-term insurance (1)](https://blog.safeware.com/tag/short-term-insurance) - [Your Safeware Portal (1)](https://blog.safeware.com/tag/your-safeware-portal) See all ### Recent Posts - ![Apple Macbook Neo for K-12 Schools: What You Need to Know](https://blog.safeware.com/hs-fs/hubfs/undefined-Jul-28-2026-07-49-31-1726-PM.png?width=767&name=undefined-Jul-28-2026-07-49-31-1726-PM.png) [Apple Macbook Neo for K-12 Schools: What You Need to Know](https://blog.safeware.com/macbook-neo-for-k-12-schools) July 28, 2026 - ![What Are Product Protection Plans? A Quick Guide](https://blog.safeware.com/hs-fs/hubfs/ChatGPT%20Image%20Jun%209%2c%202025%2c%2001_05_05%20PM.png?width=767&name=ChatGPT%20Image%20Jun%209,%202025,%2001_05_05%20PM.png) [What Are Product Protection Plans? A Quick Guide](https://blog.safeware.com/product-protection-plan) April 2, 2026 - ![How to Protect Student Devices Over Winter Break](https://blog.safeware.com/hs-fs/hubfs/Winter%20Break%20Blog.png?width=767&name=Winter%20Break%20Blog.png) [How to Protect Student Devices Over Winter Break](https://blog.safeware.com/how-to-protect-student-devices-over-winter-break) December 3, 2025 [Read More](https://blog.safeware.com) [Tweets by Safeware\_Inc](https://twitter.com/Safeware_Inc?ref_src=twsrc%5Etfw) #### About Safeware Having pioneered the technology insurance industry in 1982, Safeware is now one of the most recognized names in product protection. Safeware's innovative approach to insurance and extended warranty solutions has propelled the company into multiple industries including education, government, corporate technology, fitness, furniture and appliances. ... [View More](https://www.safeware.com/aboutus/thesafewarestory) --- ##### Solution Center - [New Claim](https://www.safeware.com/Solution-Center/Report-New-Claim) - [Existing Claim](https://www.safeware.com/Solution-Center/Report-New-Claim/ClaimStatusLookup) - [Contact](https://www.safeware.com/contact-us) ##### Products & Services - [Business](https://www.safeware.com/Products-Services/Business) - [K12](https://www.safeware.com/Products-Services/K-12) - [Higher Education](https://www.safeware.com/Products-Services/Higher-Education) ##### Partners - [Resellers](https://www.safeware.com/partners/resellers) - [Servicers](https://www.safeware.com/partners/servicers) ##### About Us - [The Safeware Story](https://www.safeware.com/About-Us/The-Safeware-Story) - [Careers](https://www.safeware.com/About-Us/Careers) - [Sitemap](https://www.safeware.com/sitemap.aspx) ##### Contact Us (800) 800-1492 - **Address:** 5700 Perimeter Dr. STE E Dublin, Ohio 43017 - **Email:** [Service](mailto:service1@safeware.com) [![The Safeware Insurance Agency Inc. BBB Business Review](https://blog.safeware.com/hubfs/Safeware_March2020/images/blue-seal-200-42-whitetxt-bbb-8492%20(1).png)](https://www.bbb.org/us/oh/dublin/profile/extended-warranty-contract-service-companies/the-safeware-insurance-agency-inc-0302-8492/#sealclick) - [Facebook](https://www.facebook.com/SafewareInc/) - [Instagram](https://www.instagram.com/safeware_inc/) - [Linkedin](https://www.linkedin.com/company/safeware-insurance/) - [Twitter](https://twitter.com/Safeware_Inc) - [Facebook](https://www.facebook.com/SafewareInc/) - [Twitter](https://twitter.com/Safeware_Inc) - [Linkedin](https://www.linkedin.com/company/safeware-insurance/) - [Instagram](https://www.instagram.com/safeware_inc/) © Copyright 2025 by Safeware [Terms Of Use](https://www.safeware.com/Terms) [Privacy Statement](https://www.safeware.com/Privacy)